Malouf was founded in 2003 when Sam and Kacie Malouf, newlyweds who met at Utah State University, were shocked by the price and low quality of bedding available in department stores. Realising the gap in the market, they began a start-up in their small apartment, importing overruns of luxury European sheets at wholesale prices. Over the next 16 years, they bootstrapped a self-run, two-person operation into a massively successful global business with more than 500 employees. Today Malouf designs, manufactures, and distributes mattresses, pillows, sheets, mattress protectors, mattress toppers, adjustable bases, bed frames, and furniture. Carefree Home Furnishings is an authorised Malouf dealer with free shipping sitewide.

Malouf offers three flagship mattress lines. The Ice Cloud Hybrid combines layered cooling technologies with a HyperChill cover for buyers who sleep hot — it is Malouf’s most advanced cooling mattress. The Polaris Hybrid combines individually wrapped coils with memory foam comfort layers and a HyperChill cover for targeted pressure relief and cooling. The Neve is an all-foam mattress using CoolSync memory foam for temperature regulation and pressure relief. All Malouf mattresses are backed by a 100-day sleep trial and a 10-year warranty. All models are compatible with adjustable bed bases and are compressed and rolled for easy delivery and setup.

The Malouf mattress warranty is available for 10 years from the purchase date. Customers must use a mattress protector on their mattress or it will void the warranty. Malouf also offers a 100-day sleep trial — you must sleep on the mattress for at least 30 days before initiating a return, as new mattresses require an adjustment period. If after 30 days you are not satisfied, you may initiate a return within the 100-day window. The warranty covers defects in materials and craftsmanship but does not cover wear and tear, staining, misuse, or unauthorised repair.

Malouf uses 20 years of experience and the most premium materials to design pillows, with a wide variety to ensure every sleeper can find their perfect pillow. Key collections include: the CarbonCool LT + Omniphase — Malouf’s most advanced cooling pillow using phase-change material for continuous temperature regulation throughout the night. The Zoned Dough + Bamboo Charcoal — a memory foam pillow infused with bamboo charcoal to regulate humidity, temperature and odours. The Shoulder Zoned Dough — featuring shoulder cutouts that allow side sleepers to keep the pillow close to their neck without shoulder pressure. The FlexFill — a shapeable shredded memory foam and down alternative pillow suited to any sleep position or style.

Malouf’s sheet range covers multiple fabric technologies for different sleep needs. All Malouf sheets have Universal Fit technology with ultra-thick elastic and extra-deep pockets on the fitted sheet, ensuring it stays on no matter what position you choose to sleep in — eliminating the hassle of the fitted sheet popping off every night. Fabric options include TENCEL Lyocell — described as cooler than linen, softer than silk, and more absorbent than cotton, produced through a closed-loop eco-friendly process. Rayon from bamboo — soft, porous, and naturally temperature-regulating. Cotton sateen and flannel options are available for buyers who prefer natural fibres or seasonal warmth. All sets include a fitted sheet, flat sheet, and pillowcase set.

Yes — mattress protectors are a core part of the Malouf range and are required to maintain mattress warranty coverage. A Malouf mattress protector must be used on any Malouf mattress or the warranty will be voided. Malouf protectors use a five-sided design covering the top and sides of the mattress. The HyperChill protector adds active cooling technology at the sleep surface. The standard protector provides waterproof protection against liquid, allergen, and bacteria penetration. Protectors are available in all standard mattress sizes including Split King, which comes with two Twin XL protectors, one for each side of the split base system.

Yes — Malouf offers a full range of adjustable bed bases from entry-level to premium smart bases including the S755 Smart Adjustable Bed Base, S655 Smart Adjustable Bed Base, M555 Smart Adjustable Bed Base, and M455 Adjustable Bed Base. The S755 is the flagship model offering the full suite of features. Split King configurations allow each partner to independently control their own side of the bed — adjusting head and foot positions separately. All Malouf mattresses are designed to be fully compatible with adjustable bases without requiring a box spring, and the shoulder zoned pillow range includes models specifically engineered for use at an incline on an adjustable base.

Malouf uses several proprietary and licensed cooling technologies across its product range. HyperChill is a cover technology that feels cool to the touch immediately on contact — used on mattresses and protectors. OmniPhase is a phase-change material infused into pillow covers that absorbs excess body heat as you warm up and releases it back when your temperature drops, maintaining a consistent sleep climate throughout the night. CarbonCool uses activated carbon particles to dissipate heat away from the sleep surface. CoolSync memory foam uses an open-cell structure to allow air to flow through the foam rather than trapping heat. These technologies are layered across mattresses, pillows, and protectors to create a complete cooling sleep system rather than addressing temperature at just one layer.

Malouf designs, manufactures, and distributes products from its base, and its products are available in more than 15,000 retail locations across the United States and in more than 30 countries internationally. Malouf operates its own research and development facility — the Malouf Research Center — where cooling technologies and materials are tested. The brand focuses on being socially and environmentally responsible, including investment in solar energy and eco-friendly production methods. Manufacturing locations for specific product lines vary — verify at the time of purchase if domestic US manufacturing is a priority for your purchase decision.

Yes. Malouf focuses on being socially and environmentally responsible, with on-staff charity managers that help oversee the many charitable initiatives Malouf participates in and organise employees so they can use their unique skills to help people in need. Since 2016, Malouf has supported the Malouf Foundation, which exists to fight child sexual exploitation. A portion of proceeds from product purchases goes directly to the Foundation. This social mission is built into the business structure rather than treated as a marketing initiative — the Foundation has dedicated staff, and Malouf employees are actively involved in charitable work. For buyers who care about where their purchase dollars go, Malouf’s commitment to combating child exploitation is a meaningful differentiator.